Last Updated: October 7, 2026
Welcome to HarmainGo. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, use our booking services, contact us, or communicate with us through WhatsApp.
This Privacy Policy explains how HarmainGo collects, uses, stores, and protects information obtained through https://harmaingo.com/ and our related communication channels.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, or submit a booking request.
This information may include:
- Full name
- Email address
- Phone number
- WhatsApp contact information
- Pickup location
- Destination
- Travel date
- Preferred travel time
- Number of passengers
- Number of luggage pieces
- Flight details when required for airport transfers
- Any other information you choose to provide when contacting us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
2. How We Use Your Information
HarmainGo may use the information we collect to:
- Process and manage taxi or transportation booking requests
- Provide quotations for our services
- Confirm travel arrangements
- Communicate with customers about their bookings
- Coordinate airport pickups and transfers
- Respond to inquiries and customer support requests
- Communicate through WhatsApp, email, phone, or other available channels
- Improve our website and services
- Prevent fraud, abuse, or unauthorized activity
- Maintain website security
- Understand website traffic and user behavior
- Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business and service-related purposes.
3. Booking Information
When you submit our booking form, the information you provide may be used by HarmainGo to review your transportation requirements and contact you regarding your requested journey.
Submitting a booking request does not necessarily mean that a reservation has been confirmed. A booking may require confirmation through WhatsApp, phone, email, or another communication channel.
4. WhatsApp Communication
HarmainGo may use WhatsApp to communicate with customers regarding quotations, booking details, pickup arrangements, travel information, and customer support.
When you choose to contact us through WhatsApp, your communication is also subject to WhatsApp’s own privacy practices and terms.
We recommend that customers avoid sending unnecessary sensitive personal information through WhatsApp or other communication channels.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support advertising and analytics services.
Cookies may be used by HarmainGo and by certain third-party service providers.
Some cookies are necessary for the website to function properly, while others may be used for analytics, advertising, or personalization.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Google AdSense and Advertising
If Google AdSense or other advertising services are used on our website, third-party vendors, including Google, may use cookies or similar technologies to serve advertisements based on a user’s previous visits to this website or other websites.
Google and its advertising partners may collect or use information such as cookies, IP addresses, web beacons, or other identifiers in connection with advertising services.
Third-party vendors may place and read cookies on users’ browsers or use web beacons or similar technologies when advertisements are served on our website.
Users may learn more about Google’s use of data through Google’s official information resources.
Users may also manage certain advertising preferences through Google’s Ads Settings.
Google requires publishers using its advertising products to provide clear privacy disclosures regarding cookies and advertising technologies.
7. Google Analytics and Website Analytics
We may use analytics services such as Google Analytics or similar tools to understand how visitors use our website.
These services may collect information such as:
- Website pages visited
- Approximate location
- Device and browser information
- Traffic sources
- Visit duration
- General website interaction information
Analytics information helps us improve our website, content, user experience, and services.
8. Third-Party Services
Our website may contain links or integrations with third-party services, including WhatsApp, Google services, maps, analytics providers, payment providers, social media platforms, or other external websites.
When you interact with a third-party service, that service may collect information according to its own privacy policy.
HarmainGo does not control the privacy practices of third-party websites or services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
9. How We Protect Your Information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
10. Data Sharing
HarmainGo does not sell or rent your personal information to third parties.
We may share information when reasonably necessary to:
- Provide requested transportation services
- Process or manage your booking
- Communicate with service providers involved in fulfilling your request
- Maintain website functionality
- Use analytics or advertising services
- Comply with legal obligations
- Protect our rights, customers, website, or business
Information will only be shared where reasonably necessary for the relevant purpose.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.
12. Children’s Privacy
HarmainGo’s website and services are intended for general audiences and are not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask about how your information is being used
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Request information about third parties with whom information is shared where applicable
To make a privacy-related request, contact us using the details provided below.
14. European Economic Area, UK and Switzerland Visitors
Visitors from the European Economic Area, the United Kingdom, and Switzerland may be entitled to additional privacy and consent protections under applicable laws.
Where required, we may use a consent mechanism to request permission for cookies, personalized advertising, and the collection or use of personal information.
Google’s EU User Consent Policy requires applicable publishers to obtain legally valid consent for certain cookies and personalized advertising purposes in the EEA, UK, and Switzerland.
15. External Links
Our website may contain links to external websites or services.
HarmainGo is not responsible for the privacy practices, content, security, or policies of external websites.
We encourage users to review the privacy policies of any external websites they visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact HarmainGo:
Website: https://harmaingo.com/
Email: info@harmaingo.com
Business: HarmainGo
Service Area: Saudi Arabia
We will make reasonable efforts to respond to privacy-related requests and inquiries in a timely manner.
© 2026 HarmainGo. All rights reserved.